Refunds & Exchanges Policy
Effective Date: 10/01/2025
We stand by our products and want you to be satisfied with your purchase. Please review our refund and exchange policy below.
1. Returns & Refund Eligibility
- Returns are accepted within 30 days of purchase.
- Products must be unopened, unused, and in original packaging.
- Opened or used products cannot be returned for hygiene and safety reasons.
2. Exchanges
- Exchanges are available for defective or damaged products upon arrival.
- Contact us within 7 days of delivery with your order number and photos of the issue.
3. Subscription Refunds & Cancellations
- Subscriptions renew automatically each month.
- To avoid being charged for the next month, cancellations must be made before the next billing date.
- Refunds are not available once a subscription order has been processed and shipped.
4. Non-Refundable Items
- Shipping fees are non-refundable.
- Discounted or promotional items may be final sale.
5. How to Request a Refund or Exchange
Contact our support team with your order number at:
support@maxxamino.com or call 1-888-790-6299
Ship returns to:
Maxx Amino LLC
304 S. Jones Blvd, Suite 2900
Las Vegas, NV 89107